FAQ · Tamiami FL
Before you call.
What Tamiami homeowners, condo boards, and property managers ask most often. If yours isn't here, the dispatch line picks up — any hour, any storm, any day.
Are you really 24/7?
Yes — a certified technician answers any hour, every day, including named storms. Average arrival under 35 minutes inside Tamiami 33175 and surrounding 33144, 33172, 33174, 33184, 33165 ZIPs. During hurricane watches, surge crew pre-stages in Sweetwater and Westchester before winds peak.
¿Hablan español?
Sí — toda nuestra mesa de despacho es bilingüe inglés/español. La mayoría de Tamiami habla español primero, y nuestros técnicos en el campo también. El sitio detecta automáticamente el idioma del navegador al cargar.
Do you handle hurricane damage?
Yes — hurricane response is core. Wind-driven rain through soffits, ridge-vent failures, lanai water intrusion, storm-surge contamination, fallen-tree roof punctures. We pre-stage truck-mounts and dehumidifiers when a cone enters Florida and respond the moment NOAA drops winds below 40 mph. Documented to Citizens hurricane-deductible standards.
Do you handle insurance claims?
Yes — every major Florida homeowner carrier: Citizens, Universal, State Farm, Allstate, Tower Hill, Progressive, Heritage. Loss documented to Xactimate from minute one, photographs of every wet substrate, daily readings logged, and direct carrier billing when policy permits. You sign the work authorization, we handle the rest.
Are you IICRC certified?
Yes. IICRC-certified in Water Damage Restoration (WRT), Applied Structural Drying (ASD), and Applied Microbial Remediation (AMRT). Florida-licensed mold assessor and remediator (MRSR). All field techs hold current certifications and continuing-ed hours.
Which ZIPs do you cover?
Tamiami core: 33175, 33184. Adjacent: Westchester 33144, Sweetwater 33172, Fontainebleau 33174, University Park 33165. Plus Olympia Heights, West Miami, and the closer edges of Doral, Coral Gables, and Kendall — every neighborhood inside a six-mile radius of SW 32nd Street.
Do you offer free inspections?
Yes. A certified technician walks the affected area, takes moisture readings on every wet substrate, photographs the damage, and emails a written scope of work the same day. No charge for the inspection, no obligation to book the restoration.